Teams Introduction

Course Overview

Collaborate smarter, communicate faster – master Microsoft Teams for modern teamwork.
This course introduces Microsoft Teams from the ground up, giving learners the skills to communicate, collaborate, and manage team activities efficiently within an organisation. Participants will gain the confidence to create and manage teams, host meetings, share files, and use the full range of Teams features effectively. This course is essential for anyone who wants to improve collaboration, streamline communication, and make the most of Microsoft Teams in a business environment.

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Who Should Attend?

This course is suitable for:
• Team members and administrators who plan to use Microsoft Teams in an organisational setting
• Individuals familiar with Microsoft Windows and Office 365 applications such as Word or Excel
• Anyone responsible for managing or collaborating on projects within Teams
• Learners who want to harness Teams to improve team communication, efficiency, and productivity

Required Knowledge:
• Basic computer literacy (keyboard, mouse, file handling)
• Familiarity with Microsoft Office 365 applications
• Learners MUST have Microsoft Teams installed if attending an online course

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What You Will Learn

Teams and Channels Management
• Create teams and add members, including guests outside your organisation
• Link teams to existing Office 365 groups
• Join and manage existing teams
• Create and manage channels to organise team conversations and content

Messaging and Communication
• Send, receive, edit, and delete messages
• Bookmark, like, and react to important messages
• Use emojis, animated GIFs, and rich text formatting for engaging communication
• Chat privately or via video calls
• Set and manage status messages

Meetings and Collaboration
• Initiate video or audio meetings on demand
• Schedule meetings and invite attendees
• Record meetings for later reference
• Share, edit, and collaborate on files in real-time
• Use the wiki tab to share team knowledge
• Customise channel tabs to suit your workflow

Advanced Productivity Features
• Add apps, bots, and connectors to enhance functionality
• Search for messages, files, or people using the search tool
• Use the command box to trigger quick commands
• Adjust user settings and access administrator settings
• Access Teams on mobile apps for iOS and Android

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Exclusions:

This course does not cover:
• Advanced Teams administration (e.g., compliance policies, security configurations)
• Power Platform integration (Power Automate, Power Apps)
• Complex organisational governance setups
• Advanced analytics or reporting beyond the standard Teams interface

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Key Learning Outcomes

At the end of this training, you should know how to:
• Create, manage, and collaborate within Teams effectively
• Communicate efficiently with messages, chats, and meetings
• Organise teams, channels, and shared content for maximum productivity
• Use Teams’ advanced tools and integrations to support daily work
• Access Teams on multiple devices and adjust settings to suit personal and organisational needs

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Delivery Format

This is a classroom-based course. Each participant will have access to a fully equipped workstation with
Microsoft Teams installed. The instructor will guide the course using live demonstrations, practical exercises, and
real-time feedback.

Training Environment Includes:
• Individual PCs with Microsoft Teams
• Course materials and online notes
• Comfortable classroom setting conducive to learning

Participants are not required to bring their own laptop.

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Recommended Progression Pathway

After completing this course, learners should consider:
• Microsoft Teams Advanced – Master administration, governance, and advanced collaboration tools
• Office 365 Collaboration Tools – Expand skills across SharePoint, OneDrive, and Planner
• Microsoft 365 Productivity – Optimise workflows across the Microsoft 365 ecosystem

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Learner Support

Participants will have indefinite online access to all practice files and notes at https://www.dti.ie. Email support will also be offered on items covered during this course at support@dti.ie.