Microsoft Outlook - Comprehensive

Overview

Microsoft Outlook is more than just an email programme. In this course you will learn how to use the programme to its full capabilities. You will learn how to work with email messages but also how to work with Calendars, Contacts and Tasks. You will learn how to work with signatures and themes and how to manage your inbox including filtering, creating search folders and automatically redirecting emails to appropriate folders.

Syllabus
  • Work with attachments.
  • Reply and forward emails.
  • Use advanced Calendar option – set reminders, time zones, week numbers.
  • Work with calendar views.
  • Create a signature and automatically add it to messages.
  • Set up a folder structure.
  • Learn how to create rules for incoming emails which automatically file them.
  • Create Quick Steps – perform multiple actions on an email with one mouse click.
  • Gain an in-depth understanding of the Advanced Options in Outlook.
  • Create new contacts and new contact groups.
  • Learn how to customise your ribbons and create new groups and tabs.
  • Layout your views to ensure you never miss anything important.
  • Search for emails within your system.
  • Learn how to keep your inbox clear.
  • Work with Favourite Views to summarise and track all unread emails.
  • Understand, create, assign, search by Category for email, appointment and people.
  • Compose, send, receive emails.
  • Create, assign and manage tasks.
  • Create custom views of your contacts, group and sort contacts in various ways.
  • Learn about indexing to speed up searches.
  • Set permissions for other users of your calendar.
  • Learn how to share calendars yet keep some items private.
  • Create meetings and invite attendees.
  • Understand the difference between Appointment and Meetings.