Introduction to IT

Course Overview

Empower yourself with the essential IT skills needed to succeed in today’s digital workplace.
This course provides a comprehensive introduction to Information Technology, giving participants the foundational knowledge and practical skills required to navigate common business software and computing environments with confidence. It is designed to equip learners with the abilities to perform essential tasks efficiently, understand IT concepts, and apply best practices in everyday work scenarios.

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Who Should Attend?

This course is ideal for:
• Individuals who are new to IT or have limited experience with computers
• Office staff, administrative personnel, or support professionals needing core IT skills
• Anyone looking to improve their confidence in using business software efficiently
• Professionals seeking a structured foundation before pursuing more advanced IT or software training

Required Knowledge:
• Basic computer literacy, including familiarity with keyboard, mouse, and file handling
• No prior experience with Microsoft Office or IT concepts is required

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What You Will Learn

Information Technology Fundamentals
• Understand key IT terminology and concepts
• Identify computer components and their functions
• Recognize the role and impact of IT in business and society

Excel Basics
• Open, navigate, and save Excel workbooks
• Enter, edit, and delete data accurately
• Create and use basic formulas to perform simple calculations

Word Processing
• Navigate Microsoft Word effectively
• Create, edit, format, and print professional documents
• Apply best practices for document structure and readability

PowerPoint Introduction
• Build engaging presentations with slides, bullet points, and graphics
• Add images, charts, and other visual elements to enhance communication
• Introduce animation and slide transitions to produce professional-quality presentations

Introduction to Outlook
• Send, receive, and reply to emails efficiently
• Manage calendars, schedule meetings, and set up appointments
• Apply best practices for email etiquette and organization

File Management
• Understand how files are stored locally and on networks
• Apply effective file organization and naming conventions
• Learn strategies for safe and efficient file handling

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Exclusions:

This course does not cover:
• Advanced Excel functions, PivotTables, or data modelling
• Complex Word formatting features, mail merge, or collaboration tools
• Advanced PowerPoint design, multimedia integration, or scripting
• Outlook automation, rules, or advanced configuration settings
• IT topics beyond fundamental concepts, such as networking, programming, or cybersecurity

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Key Learning Outcomes

At the end of this training, you should know how to:
• Navigate and use computers confidently in a business environment
• Apply core Microsoft Office skills in Excel, Word, PowerPoint, and Outlook
• Organize, edit, and present information effectively
• Manage files efficiently and apply best practices in everyday IT tasks

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Delivery Format

This is a classroom-based course. Each participant will have access to a fully equipped workstation with Microsoft Excel installed. The instructor will guide the course using live demonstrations, practical exercises, and real-time feedback.
Training Environment Includes:
• Individual PCs with Microsoft Excel (Office 365 or Excel 2021 or later)
• Course materials and online notes
• Comfortable classroom setting conducive to learning

Participants are not required to bring their own laptop.

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Recommended Progression Pathway

After completing this course, learners should consider:
• Microsoft Excel, Level 1 – Introduction
• Microsoft Word, Level 1 – Introduction
• Microsoft PowerPoint, Level 1 – Introduction
• Microsoft Outlook, Level 1 – Introduction

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Learner Support

Participants will have indefinite online access to all practice files and notes at https://www.dti.ie. Email support will also be offered on items covered during this course at support@dti.ie.